Coordination & workflows

Email routing & distribution

Automatic routing by business rules — Legal, Support, Maintenance.

  • Email integration
  • Business rules
  • Filters & grouping
  • Built-in KPIs
Klaro Cards — Email routing & distribution

What this module does

A shared inbox becomes unmanageable as soon as more than two people read it. Requests pile up, some get answered twice, others not at all.

Klaro Cards connects to your existing mailbox and routes incoming emails to the right person automatically, based on business rules you define — by subject, sender, keyword or department. Every request becomes a trackable card with a status, an owner and a deadline. No email is lost, no request falls through the cracks.

Features you'll love

Email integration Turn incoming emails into cards automatically. Reply from the card, keep the full thread attached — no copy-paste between mailbox and tool.
Business rules Validation rules, automations and workflows written in business language, not code. Your teams configure their own processes.
Filters & grouping Instant filtering and grouping with your own categories. Find exactly what you need in seconds, from any angle.
Built-in KPIs Performance indicators that update continuously from live data. No more Monday morning consolidation spreadsheet.

The module at work

The screens of the week. Click to move from one to the next.

These screens exist on mobile too, offline included.

Email routing & distribution — Answer due A real Klaro Cards screen

Sectors that use this module

The same module, set up differently depending on what you have to prove, and to whom.

Price

This module costs

18–20 € / user / month

On its own, one module. The rate drops as soon as you add a second, and you can change formula at any time.

Book a call See every formula

No commitment · data hosted in Europe

Frequently asked questions

How quickly can we get started?

A first module is typically operational within a few days. There is no multi-month deployment project. Start with the module that addresses your most painful friction, measure the result, and expand from there.

Can it connect to the tools I already use?

Yes. Klaro Cards connects to your business tools and AI agents over its REST API and MCP protocol. The goal is not to replace your ERP or your mailbox, but to give them a shared reference source.

Do I need technical skills to use it?

No. Business rules are written in business language, not code. Your teams configure and adjust their own processes. IT only gets involved for integrations with your existing systems, if needed at all.

Ready for the next step?

Fifteen minutes to look at your operational friction with you, and see which modules answer it.